Privacy Policy

The short version

We collect only what we need to sell you a squishy and get it to your door. We never sell your data. We never knowingly collect anything from children.

No data from children

Our site is designed for parents and gift-givers. Kids are welcome to browse and play, but we do not knowingly collect personal information from children. Forms, checkout and accounts are for adults. If you believe a child has submitted information, contact us and we will delete it.

What we collect

• Order details — your name, email, delivery address and what you bought, so we can fulfil and ship your order.
• Payment information — handled by our payment provider. We never see or store your full card number.
• Messages you send us — your name, email and whatever you write to us, so we can reply.
• Basic site analytics — anonymous, aggregated information about how the site is used.

How we use it

To fulfil orders, provide support, prevent fraud, and improve the shop. If you sign up for our newsletter we will email you about new drops — you can unsubscribe from any email.

Who we share it with

Only the providers who make the shop work: our payment processor, our hosting and email providers, and the carriers who deliver your parcel. We do not sell your personal information.

Your choices

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it. Email us and we will action it.

Contact

Questions about privacy? Email hello@thesoftsquishies.com or use our contact form.