Shipping & returns

Fast to arrive, easy to send back

Flat-rate shipping, tracked every step, and a return policy that doesn't require a phone call to a call centre.

Close-up of a child's hands squeezing a translucent green squishy toy

Shipping

Flat $4.99 per order

One flat rate whether you buy one squishy or ten. Free on orders over $35.

Dispatched in 1–2 business days

Orders placed before midday usually leave the same day. Everything ships with tracking.

Within the United States

We currently ship to US addresses. Delivery is typically 3–5 business days after dispatch.

Returns

30 days, no interrogation

  • Email us within 30 days of delivery and we'll send a prepaid return label.
  • It doesn't matter if it's been squished — we expect that.
  • Refunds go back to your original payment method within 5 business days of us receiving it.
  • If something arrived damaged, tell us and we'll replace it straight away.

Need to start a return? Send your order number and we’ll take it from there.

Start a return